TERMS AND CONDITIONS
These terms and conditions pertain to services as promoted by this website Engine.Repair which is used for promoting engine repair rebuld services by Brilliant Motors Garage Ltd.
IMPORTANT NOTICE These Terms and Conditions constitute a legally binding agreement between the Company and the Customer and shall be governed by and construed in accordance with the laws of England and Wales. By instructing the Company to carry out any work, the Customer confirms acceptance of and agreement to be legally bound by this Code of Practice.
- 1. Vehicle Requirements and Related Matters
1.1 Air Conditioning Systems: In certain vehicles, removal of the engine may result in loss of pressure within the air conditioning system. Where re-gassing is required, this service will be provided at an additional cost.
1.2 Audio and Security Codes: The Customer is responsible for ensuring that any radio, audio, or security codes required following battery disconnection or system reset are retained. The Company accepts no responsibility for code recovery.
1.3 Alarm Systems: The Customer must supply all alarm deactivation keys, fobs, and remote-control devices prior to commencement of work.
1.4 Engine Management Systems: Some vehicles require diagnostic fault code clearance or system resets following engine work. Diagnostic and reset services are available at an additional charge.
1.5 Engine Identification Numbers: It is a legal requirement that the engine identification number remains clearly visible on the engine block. The Company reserves the right to suspend or refuse work where the engine number is obscured, altered, or removed. Any such findings may be reported to the appropriate authorities. Vehicles or engine blocks subject to investigation may be retained at the Company’s discretion. Where work cannot continue for these reasons, the Customer shall remain liable for all work completed up to the point of discovery.
- 2. Personal Property
2.1 Removal of Belongings: The Customer is solely responsible for removing all personal belongings from the vehicle prior to delivery. The Company shall not be liable for loss of or damage to any personal items left within the vehicle while in its possession.
- 3. Quotations
3.1 Scope of Quotations: Quotations are provided based on information supplied by the Customer and relate solely to the replacement or reconditioning of the engine block, including the cylinder block, cylinder head(s), sump, and internal engine components only. As component condition cannot be determined prior to dismantling, all quotations are estimates.
3.2 Additional Cost: Further parts or work may be required following inspection. Any increase to the quoted price will be communicated to the Customer for approval. Accurate disclosure of known faults is essential to obtain a reliable estimate.
- 4. Engine Replacement
4.1 Exchange` basis: Where an engine replacement is agreed, the Customer’s existing engine shall be retained by the Company on an exchange basis and replaced with a reconditioned engine that has undergone mandatory operational testing.
- 5. Engine Components
5.1 Component Assessment: Following removal, dismantling, and cleaning, all components will be assessed for suitability for remanufacture. Components deemed unserviceable will require replacement at additional cost. These may include, but are not limited to, cylinder heads, camshafts, blocks, liners, crankshafts, connecting rods, pistons, oil pumps, and sumps. The Customer will be notified prior to any chargeable replacements being undertaken.
5.2 Use of Reconditioned Components: Where appropriate, tested and fully functional reconditioned components from compatible engines may be used.
- 6. Ancillary Components
6.1 Supply of Ancillary Parts: Ancillary or supporting components may be sourced from stock engines or equivalent models at the Company’s discretion, provided build quality and reliability are not compromised.
6.2 Ancillary Assessment and Charges: Following inspection, a written report will outline required ancillary components. Ancillary components are not included in engine reconditioning costs and are chargeable separately. Customer-supplied components will not be fitted under any circumstances.
6.3 Warranty Implications: Where advisory ancillary components are declined by the Customer and a subsequent engine failure arises as a result, any applicable warranty shall be void.
6.4 Excluded Items: Quotations exclude antifreeze, consumables, and breather system cleaning. These items are mandatory for warranty eligibility and will be charged separately.
- 7. Authorisation and Payments
7.1 Approval of Additional Work: The Customer will be contacted for approval before any essential or recommended additional work is undertaken. Accurate contact details must be provided and maintained.
7.2 Deposits and Outstanding Charges: A deposit of 50% of the total quoted cost is required before remanufacturing begins. If the Customer elects not to proceed, all costs incurred to date, including recovery, removal, dismantling, cleaning, and reporting, must be paid in full prior to vehicle release.
- 8. Termination of Instructions
8.1 Customer Termination: If the Customer instructs the Company to cease work, payment is required for all work completed up to that point. Labour shall be charged at £100.00 per hour plus. Any recovery previously provided free of charge shall be charged at £2.00 per mile plus VAT, subject to a minimum charge of £80.00 plus VAT. Dismantled components will be placed in the vehicle pending settlement.
8.2 Responsibility on Collection: The Customer must confirm that all components are present prior to removing the vehicle, we will not accept any responsibility for the vehicle or any of its components once it has left the premises.
- 9. Insurance
9.1 Customer Insurance Obligation: The Customer must maintain valid insurance cover for the vehicle for the full duration of its time with the Company. Any loss, theft, or damage must be claimed through the Customer’s insurer. The Company accepts no liability in such circumstances.
- 10. Completion, Testing, and Collection
10.1 Final Payment: Upon completion or termination of work, all outstanding balances must be paid in full.
10.2 Road Testing: Authority The Customer authorises the Company’s insured personnel to road test the vehicle.
10.3 Diagnostic Charges: Any additional electronic diagnostics, whether conducted in-house or externally, shall be added to the final invoice.
10.4 Road Test Mileage: Road testing may involve distances between 50 and 100 miles. Fuel costs are chargeable to the Customer.
10.5 Delivery and Collection: Delivery services may be arranged at additional cost. Vehicles or engines must be collected within seven days unless otherwise agreed.
10.6 Storage After Completion: Vehicles or engines may be stored for up to seven days without charge. Storage fees may apply thereafter.
10.7 Disposal Rights: After a period of 30 days, the Company reserves the right to sell or scrap the vehicle to recover outstanding costs.
- 11. Storage Charges
11.1 Storage Fees and Disposal: Failure to collect the vehicle or settle outstanding balances will result in storage fees of £50.00 plus VAT per day on-site or £75.00 plus VAT per day if transferred to secure storage. Administrative correspondence will incur a charge of £45.00 plus VAT per item. After 90 days, the Company may dispose of the vehicle under the Torts (Interference with Goods) Act 1977 without prejudice to its right to recover outstanding sums.
- 12. Delays
12.1 Completion Timeframes: All completion times are estimates only. Delays may occur due to parts availability or overseas sourcing. The Company shall not be liable for any losses arising from delays but will endeavour to keep the Customer informed.
- 13. Limitation of Liability
13.1 Liability Exclusion: The Company accepts no liability for loss of or damage to vehicles, engines, or components while in its possession. The Customer remains responsible for all outstanding balances regardless of any insured claim.
- 14. Servicing Requirements
14.1 Warranty Servicing Conditions: To maintain the 12-month or 12,000-mile warranty (whichever occurs first), servicing must be carried out exclusively by the Company.
14.2 Running-In Service: A running-in service is required at 500–600 miles or within two months of invoicing.
14.3 Ongoing Servicing: Further servicing is required every 5,900–6,000 miles or six months, whichever occurs first.
14.4 Prohibited Use: The vehicle must not be used for off-road or competitive purposes.
14.5 Speed Restrictions: During the initial running-in period, the vehicle must not exceed 50 mph.
- 15. Warranty Conditions
15.1 Documentation Requirements: The engine or vehicle must be returned with the original invoice in all cases. Any unauthorised repairs or alterations will void the warranty.
15.2 Misuse and Neglect: The warranty shall not apply where misuse, overheating, neglect, or unauthorised modification has occurred.
15.3 Defective Parts: The Company shall not be liable for failures caused by defective or non-approved service parts.
15.4 Timing Belt Obligations: Timing belts must be replaced at prescribed intervals and will be checked at each service.
15.5 Service Compliance: Failure to comply strictly with service intervals shall invalidate the warranty.
15.6 Excluded Costs: The warranty excludes recovery, delivery, and third-party costs after the vehicle leaves the premises.
15.7 Non-Transferability: The warranty is non-transferable and becomes void upon sale of the vehicle.
15.8 Duty to Stop: If overheating or abnormal engine noise occurs, the Customer must stop driving immediately. Determination of misuse shall rest solely with the Company.
15.9 Advisory Items: Failures arising from declined advisory items are excluded from warranty cover.
15.10 Warranty Duration: The warranty period shall not reset or extend following repair work.
15.11 Booking of Warranty Work: All warranty work must be pre-booked and is subject to availability. The Company accepts no liability for delays or associated costs.
- 16. Governing Law and Jurisdiction
16.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
16.2 Jurisdiction The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms and Conditions.